Desktop Monitoring

With the global economic downturn every business is facing a challenge of cutting cost without compromising on the quality of delivery. Sharaf IT Solutions helps its customers reduce operations cost and provide improve efficiency by taking care of IT Operations, IT Maintenance, Alert and Alarm Monitoring, Remote and On-Site Support. These tasks can either be taken care off during the business hours or 24x7, as per the customers' operational requirements. As for Sharaf IT Solutions the benefit which ultimately benefit the customer, is that although managing multiple customers leaves MSPs with no time to spare and they need to be twice as productive as any other normal organization. Generally productivity takes a hit when multiple tools which don't integrate well with each other are deployed. MSP Center Plus addresses this problem by offering all the high-end remote monitoring and management functions, helpdesk, and service automation features in a single integrated software. MSP Center Plus offers the best features covering both the RMM and PSA functionalities including:

  • Device monitoring
  • Remote Control
  • Patch management
  • SLA management
  • Desktop management
  • Asset management
  • Helpdesk
  • Service Automation
  • Technician scheduling
  • Timesheet & invoice creation